Oakford Technology has supported IT in schools for over 20 years, ranging from small primary and special education schools through to large secondary schools and colleges. As part of a continued programme to assist schools and colleges in the South West, Oakford Technology is offering each institution professional IT support services, IT consultancy and development services. Building on our vast experience and success of proven network design, implementation and support in other institutions, Oakford is helping schools reach or exceed IT targets through strategic development.
It has been a pleasure to work with you and your team, a very professional outfit.
Head Teacher | John Hanson Community School
Oakford has been the difference between being unable to operate an IT system at all and moving into the 21st century.
I would recommend them to anyone.
Business Manager | Wyvern College
A first rate company offering a first rate service at a reasonable price
School Business Manager | Walter Powell School
We are very pleased with the high level of service and equipment that Oakford offers us. Nothing is too much trouble and they are always at the end of the phone for those emergency hiccups that occur!
I would highly recommend them to any school.
Head Teacher | St Barnabas School
Oakford has enabled us to get back on track with ICT and hopefully from September onwards we'll be able to make great strides in the children's learning and the staff's teaching. Thanks for all that you and Oakford do for us.
ICT Co-ordinator | Kings Lodge Community School
From the design process through to ICT support, they are fantastic. Oakford now come into school on a fortnightly basis to sort out any technical issues that we may be facing, however, I know there is always someone on the end of the phone who can provide friendly and professional support if necessary.
Deputy Head teacher & ICT coordinator | Aloeric Primary School
A key factor has been Oakford's ability to listen to what the school wants to achieve in non-technical terms, articulate solutions without losing staff in technical jargon, and then provide the skills and expertise to make it happen. We are really pleased to be working with them.
Business Manager | Lavington School
Oakford have exceeded our expectations. They have turned the school around in terms of efficiency and enjoyment on behalf of the children as well as adults. All in all Woodlands Primary school are very happy with the way that Oakford Technology run the IT and look forward to more innovative input and ideas.”
Admin Officer | Woodlands Primary School
A DBS cleared, named engineer will attend site on an agreed basis to carry out essential infrastructure maintenance and to resolve IT issues for both admin and curriculum users. The engineer will cover a number of areas including –
- PC/Laptop repairs
- Software deployment
- SIMS Updates/migrations
- Virus Removal
- Projector & SMART board maintenance
Using the Oakford online helpdesk the engineer will check the required jobs before attending site to prepare and be certain that they have all possible required parts and consumables, thus ensuring your school gets the maximum support from each visit.
A remote support helpdesk is available to the school between the on site visits.
The helpdesk team can assist with a wide variety of enquiries ranging from resetting a password to installing certain types of software. If the issue is an emergency, they can also initiate an ad hoc on site visit to speed up the resolution.
As the on site support engineer maintains detailed documentation and records the history of tasks electronically, it is easy for the helpdesk team to get up to speed with an issue without requiring the user to explain everything again.
Equally the on site engineer will see the remote support tasks so they have all IT support history to hand.
An experienced and knowledgeable consultant will visit school on a regular basis to discuss future planning, government requirements, IT development and any other points that the school must prepare for or be aware of.
The consultant will also assist with IT policies, staff training and project management of IT related work including new buildings, 3rd party application integration and migrations.
Due to Oakford’s focus revolving around education, we are well qualified to keep the school up to date with developments and recommend necessary updates to keep the IT system reliable, fully operational and crucial suitable for the end user equipment.